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Privacy & Cookie policy

Here at Better Price Group we like to make sure our users know exactly what information we collect and how we use it.

 

You may provide us with information by filling in forms on our website(s) or by corresponding with us by phone, e-mail, live-chat or otherwise.

This includes information you provide when you register for an account, search for a price comparison or quote, enter into a contract for the supply of services, enter a competition, promotion or survey and when you report a problem with our site.

The personal information you provide may include your name, address, e-mail address and phone number to enable us to provide you with our price comparison services, switching services or other related services. By providing us with this information, you expressly consent to our use of your sensitive personal information in accordance with this privacy policy.­

 

If you are simply browsing our site we do not collect or require any of your personal information.

If you use any services available on the site, you may be prompted to provide basic but necessary personal details.
Any information we use will be specifically identified prior to providing quotes and will only be used for the purpose what is stated throughout this Privacy Policy and the Terms & Conditions page. Your information is completely private and will not be disclosed to any third-parties.

The only exceptions are:
•When it is necessary to comply with any legal process brought to Better Price Group (law enforcement request, court order, search warrant, subpoena)
•If you have provided information through a partner’s private-level site hosted by Better Price Group. In which case we can provide information to that partner, but we are not responsible for our partners' privacy policies, use or storage.
•If it is necessary to carry out your service request
•If disclosure is necessary to protect us, our partners, any subsidiaries, other contracted parties with Better Price Group or others
•To provide a business with information to deduce the identity of a user/reviewer to dispute the validity of reviews. A review can be disputed on the grounds that a transaction/order never took place between the user and the business.

There are circumstances when Better Price Group will prompt you for secondary information that cannot specifically identify you. All requests for secondary data will be marked as “optional” and it is not required for our services. This data may then be compiled along with data collected from other
users to create a substantial database enough database for analysis.

 

For example, your demographic information will help us learn more about our customer base and we can look to develop and improve the services we offer. When the data is compiled into the database, there is no way of identifying the personal information of a specific user. This data may be shared with partners, advertisers and other affiliates.

We gather statistical data from all of our users while they visit the site. Again, this cannot identify your personal information. It is collected through our automated servers and only used for the purposes of maintaining our website and to provide necessary traffic information to our advertisers and partners. Information includes: •Pages visited •Date and time of visit  •How long was spent on the site

 

Your rights

You have the right to ask us not to process your personal information for marketing purposes. You can exercise your right to prevent such processing by contacting us at customerservices@betterpricegroup.co.uk

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal information to these websites.­